60% of consumers do not know whether they have contracted electricity supply in the regulated or free market, while in the case of natural gas it reaches 68%, according to data from the Household Panel of the National Commission for Markets and Competition (CNMC).
The northern countries maintain the blockade to the reform of the electricity market requested by Italy, France and Spain.
However, the degree of knowledge between the free market and the regulated market has increased 5 percentage points in the last year. Thus, 3 out of 10 households claimed to know the difference between the free market and the regulated electricity market.
These data collected by the body chaired by Cani Fernández correspond to the second quarter of this year, before the new electricity bill came into force.
With regard to the contracted power per household, 22% of households do not know what power they have. 39.5% claim to have a power of between 4 to 6 kilowatts (kW) and 31%, between 0 and 3 kW.
In addition to the contracted power in the electricity supply, another important aspect is the time discrimination. Before the changes in the structure of tolls, regarding the type of electricity pricing, one in four households had hourly pricing with a digital meter, while 20% have hourly discrimination pricing (price in two or three time slots). Thirty-four percent stated that they did not know which tariff they had contracted.
70% took into account the time brackets
In addition, almost seven out of ten households with time discriminating electricity tariffs took into account the prices of the different time slots in their consumption habits, for example, in the price of the electricity they use.on the washing machine or the heating.
On the other hand, only 21% of households with hourly tariffs without time discrimination took hourly prices into account in their consumption habits.
Almost a third of households are unaware of the existence of the social bonus and among those who do know about it, 35% claim to be unaware of the requirements to benefit from it. Although these percentages are high, they have been reduced by 17 and 6 points, respectively, since 2017.
The CNMC Household Panel data also looked at electricity self-consumption, where only 4.7% of households have an electricity self-production system, either household or community.