As of Tuesday afternoon, over 2,400 LIPA and National Grid crews restored electric service to over 54 percent of the customers affected by Hurricane Irene.
As of 4:00pm, approximately 283,000 of the 523,000 customers who have lost power as a result of the storm have been restored to service.
Restoration crews continue to work on reconnecting customers throughout LIPA’s service territory while safely working around the clock on extended shifts. Ninety-five percent of all LIPA customers are expected to have power restored by Friday night.
Flooded roads, uprooted trees, downed wires and utility poles continue to make restoration efforts challenging for restoration crews in over 4,200 damage locations across Long Island. Crews from utilities as far away as Indiana, Tennessee, and Kansas are assisting LIPA with restoration efforts.
LIPA is reminding customers of important safety messages:
- Never use water on an electric fire, burning vehicle or wire, or extend a pole or stick that can create a path through which the electricity can travel. Our human instinct is to reach out to help, but touching an individual who has been energized also provides a path through which electricity can travel. Call 911 for help immediately.
- Do not attempt to cut or remove a tree that is, or could become, entangled with power lines. Contact LIPA for assistance and wait for a professional tree removal crew to do the job.
- Plug in appliances only after the generator is on and running.
- Check the generator’s fuel system for leaks and keep it clean and well maintained.
Customers can use their mobile devices, as well as computers, to report power interruptions or service problems through LIPA’s web site at wwhttp://www.lipower.org.They also may call LIPA at 1-800-490-0075.
We extend our thanks for our customer’s patience and understanding of the breadth of the damage and the dedication and commitment to restoring all of our customers.