Slow Internet connections anyone?
For those in the SF Bay Area who purchased the online only upgrade of OS X Lion for their Macs, the time to completely download the 3.7GB file, on an average high-speed DSL line, could take anywhere from 15 to 31 hours depending on the connection speed.
But woe be unto individuals who still used dial-up Internet services. The wait for a complete download would be an astonishing 153 hours or about six days.
Apple’s first solution
Prior to the release of OS X Lion, individuals with slow Internet connections did the math and brought the issue of long download times to Apple’s attention. Apple’s solution? They were told to come into an Apple store to use the free high-speed Wi-Fi there.
Apple offers the thumb drive solution
Apparently hanging out at an Apple store for 5 or more hours for a Mac to finish downloading OS X Lion didn’t seem like a whole lot of fun for Apple customers.
Apple has seen the light and is offering OS X Lion on a flash thumb drive which includes the OS and installer. But it won’t be cheap, when compared to the original download price of $29.99.
The thumb drive version will set customers back to the tune of $69.
What you can’t do
Those who upgrade to Lion won’t be able to restore their computers using the recovery partition method, but will have to use the thumb drive to reinstall the OS.
Why no disc or thumb drive before?
Buying a physical disc or thumb drive with OS X Lion installed from any of the Apple Stores located around the country or through Apple’s online store would have been much more efficient and convienient; only minutes to install instead of hours.
But Apple dropped the ball during the initial launch of the new OS and the lure of pocketing more dollars in the Apple treasury by saving on manufacturing costs by not buring Lion to DVDs or thumb drives may have been too seductive to pass up.
Winning the battle; Losing the war
Apple may have won by making a few bucks more, but it certainly isn’t the “Apple way” of doing things—making the experience of using Mac products for customers easy.
Someone in the Apple marketing department probably needs to be fired…
Source: Computer World
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